Remote Support

We provide our clients with on-going support and back-up service for the life of the product. We have a dedicated technical support team available 08:00 – 16:30 (Australian Western Time – ASWT), Monday to Friday to help you get the best out of our products and solution.

Our support team contact number is 1800 048 700 or +61 8 9406 5700.

Clicking on the TeamViewer Remote Support picture below creates a secure connection between your PC and our A.D. Engineering International’s Technical Support Consultant. This application enables us to see and interact with you in real time – resulting in a faster support resolution. You will be prompted with a basic installation wizard that doesn’t require administrative permissions or, if you prefer, your A.D. Engineering International’s Technical Support Consultant can talk you through this process.

When quality, performance and product life count, we’re here to help!

A.D. Engineering International Team